Swim 2 Me – Privacy Policy

Swim 2 Me (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect the personal information of our clients, students and website visitors in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect

We may collect personal information such as your name, contact details (phone number and email address), address, emergency contact information, and details relevant to your or your child’s swimming ability, medical conditions, or special requirements. We may also collect information automatically through our website, such as browser type, device information, and pages visited, typically through cookies or similar technologies.

How We Use Your Information

We use the information collected to:

Process enrolments and manage bookings for swimming lessons
Communicate with you regarding class schedules, cancellations, or updates
Ensure the safety and wellbeing of students during lessons
Respond to enquiries and provide customer support
Improve our website and services
Meet legal and regulatory obligations

We do not sell, rent or trade your personal information to third parties for marketing purposes.

Disclosure of Information

We may share your information with trusted third parties who assist us in operating our business, such as payment processors or booking software providers, strictly for the purposes outlined above. We may also disclose information where required by law.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure, including secure storage systems and restricted access to sensitive data.

Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate or outdated. Please contact us using the details below to make such a request.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@swim2me.com.au
Phone: 0409 241 712
Address: Unit 6, 200 Hoxton Park Road, Prestons, Sydney, NSW, Australia 2170